Privacy Policy

Last updated: 19 September 2026

Identity and Role of the Data Controller

glitzroomix acts as the data controller for the purposes of this privacy policy. We are a company based in the United Kingdom specialising in courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. For any data protection queries please contact us at [email protected] or 01494 671234.

Scope of This Notice

This notice applies to all visitors to our commercial website who interact with course information, contact forms or cookie preferences. It covers personal data collected from individuals in the United Kingdom and explains how we process that data in accordance with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Categories of Personal Data and Sources

We collect contact details such as name, email address and telephone number submitted through the contact form. We also gather technical data including IP address, browser type and device information via cookies. Data is obtained directly from you when you complete forms or interact with the site. No data is purchased from third parties.

Purposes of Processing and Legal Bases

We process your data to respond to course enquiries on the basis of legitimate interest. We use contact information to deliver service updates where you have given consent. Technical data is processed to ensure site functionality under legitimate interest. Each purpose is supported by a clear legal basis and we document these assessments internally.

Requirement to Provide Data

Providing contact details is voluntary. If you choose not to supply them we may be unable to respond to your enquiry about our live production courses. Technical data is collected automatically but you can manage cookies through your browser settings.

Cookies and Similar Technologies

We use essential cookies to maintain site operation and optional analytics cookies with your consent. Please refer to our separate Cookie Policy for full details on cookie types, durations and how to adjust your preferences via the site-wide cookie banner.

Processors, Recipients and Legal Disclosures

We engage service providers such as hosting companies, email delivery platforms and analytics tools that act as processors under contract. Personal data may be disclosed where required by law, for example to regulatory authorities or in response to valid legal requests.

International Transfers

Some processors may be located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office.

Retention Periods

Contact data is retained for two years after the last interaction unless you request earlier deletion. Technical logs are kept for twelve months. These periods are reviewed regularly to ensure they remain necessary and proportionate.

Security and Data Minimisation

We apply appropriate technical and organisational measures including encryption in transit, access controls and regular staff training. We collect only the data needed for the stated purposes and avoid excessive retention.

Your Data Subject Rights

You have the right to access, rectification, erasure, restriction, portability and objection. To exercise these rights please email [email protected] with sufficient information to verify your identity. We will respond within one month.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You can also object to direct marketing by using the unsubscribe link in any communication or by writing to us.

Right to Complain

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by post to their office in Wilmslow.

Children and Age Restrictions

Our courses are intended for adults aged eighteen and over. We do not knowingly collect personal data from individuals under eighteen. If we become aware that such data has been provided we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects. Any analytics used are limited to aggregate statistics for service improvement.

Changes to This Policy

We may update this policy to reflect legal or operational changes. The current version is always available on this page with the last updated date displayed at the top.